Shipping policy
Shipping Policy
SILK & SAND L.L.C. ships orders worldwide.
1. Delivery Times
* Standard Shipping (USA): 5–12 Business Days.
* The exact delivery timeframe is displayed during checkout.
2. Shipping Costs
For orders shipped within the United States:
* For orders under $100.00, shipping is a flat rate of $10.00.
* For orders $100.00 and over, we offer FREE Standard Shipping.
For International orders outside the United States, shipping costs are calculated automatically during checkout based on the destination country, weight, and dimensions of the package.
3. International Shipping
We ship orders to most countries worldwide. For international shipments, customs duties and taxes may apply; these are payable by the recipient.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via the email address you provided. You can track your order on the carrier's website.
5. Delivery Delays
In rare instances, delays may occur due to weather conditions, public holidays, or customs procedures. We notify customers of any delays via email.